Safety
Last updated: 2 August 2026
Seatt puts two strangers in the same room on purpose. That is the product, so safety isn't a settings screen bolted on afterwards. It's a set of rules the server enforces whether or not anyone is looking.
This page describes what Seatt actually checks. Where something is a limit rather than a guarantee, it says so.
Public places only
Every plan has to be somewhere public: a bar, restaurant, cafe, park, or venue. That's checked when the plan is posted, on the server, against the real place. It isn't just discouraged in the interface. Homes and hotels are refused.
You cannot be invited to somebody's apartment through Seatt, because there is no way to post that plan.
Two hours to change your mind
For two hours after a seat locks, either person can step back with nothing on their record. No penalty, no explanation owed, no mark against you.
It's there so you never feel stuck with a plan that stopped feeling right. Use it.
Tell someone where you'll be
Every plan has a Share button that sends the venue and the time. Send it to a friend before you go.
The thread stays open until 24 hours after the plan, so if something changes on the night you can still reach each other.
Blocking
Block someone and neither of you sees the other again. Not their plans, not yours, and neither of you can request the other's seat. It takes effect immediately, it works in both directions, and it's enforced when profiles are read, not only when lists are drawn.
They are not told that you blocked them.
Reporting
Reports go to a person, not a queue that nobody reads.
You can report someone from their profile or from a plan. If you report a no-show, it affects only their private record, and they are never told who reported it. You do not need to have met someone to report them.
Verification is a badge, not a gate
Anyone can confirm they are a real person with a short selfie check, and their profile carries a badge for it. It is optional. Nothing in the app is locked behind it.
So the badge tells you something real, which is that a live human matching those photos completed the check. Its absence tells you nothing much. Look for the badge rather than assuming it.
Seatt never asks for a government ID, and the video from the check is deleted straight away. The Biometric Data Policy sets out exactly what's kept.
Photos
Photos are scanned automatically when they are uploaded, and ones containing explicit or violent content are removed before they can appear on a profile.
What Seatt does not do
Being straight about the limits, because the gaps are where people get hurt:
- No criminal background checks. The Terms require that you aren't a convicted violent or sexual offender. That's a rule you agree to, not something checked against any register.
- No identity verification. The selfie check confirms a live person matching the profile photos. It does not confirm a name, an age, or a history.
- A badge is not a character reference. It means real and present, nothing more.
Meeting someone for the first time
- Arrange your own way there and your own way home.
- Stay in the public place the plan names. If it moves, that is a reason to leave, not a reason to go along.
- Tell a friend where you are going and roughly when you expect to be back.
- Keep your drink with you.
- Leave whenever you want. You do not owe anyone the rest of the evening.
If something goes wrong
If you are in immediate danger, call your local emergency number. That's 911 in the US and Canada. Seatt can't help in an emergency and is no substitute for one.
For anything else, report it in the app, or email contact@seatt.app. Reports are read by a person and we will follow up.
If you have been the victim of a crime, you are entitled to go to the police whether or not you report it to us, and we will preserve and hand over the records relevant to a lawful request.